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About us

our story

Our Story

Founded in 2004 in the UAE, LGA Assistance is a global leader in medical, travel, maritime, and legal assistance. With expansion across MENA, Türkiye, and Africa, we built one of the region’s largest provider networks, trusted by governments, insurers, corporates, and individuals.

Through continuous digital innovation in fraud detection, cost containment, and claims management, we have set new benchmarks for the assistance industry. Our proven support at the FIFA World Cup Qatar 2022 and long-standing collaborations with ministries of health and regulators in the GCC (and worldwide) reinforce our position as a trusted global partner.

Today, LGA Assistance operates in 40+ countries with a network of 20,000+ providers, managing 500,000+ cases and delivering millions in savings annually — combining global standards with local expertise to provide assistance without borders.

LGA Assistances

Global Presence. Local Expertise.

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Our Services

From emergency medical support to cross-border travel and legal solutions, LGA Assistance provides integrated services world wide trusted by insurers, corporates, and governments.

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Medical Services

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Travel Services

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Maritime & Energy

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Legal Services

Services

Why choose LGA Assistance ?

Global Reach, Local Strength

Offices across UAE, Egypt, KSA, Türkiye, and Jordan, with 24/7 multilingual alarm centers. We ensure seamless cross-border medical assistance in more than 80 countries.

Stronger Networks, Smarter Savings

20,000+ vetted providers worldwide, trusted by regional health authorities. Our expertise drives millions in savings every year through cost containment and fraud prevention.

Innovation That Works

From HPASS and the Direct Access E-Card to our Client Portal and TPA Claims App, we combine digital-first tools with medical expertise to deliver faster, smarter, and more reliable assistance.

Our Location

Offices and trusted partners across the Middle East, Africa, Türkiye, and Europe ensure seamless support wherever you are.

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